FAQ

SHIPPING AND DELIVERY:

Thank you for shopping with Nude by Nova!

Please allow 1-2 business days for your payment to be verified and processed, All packages are shipped via priority mail USPS. We ship domestically and shipping times depend on location. However, we do ship orders promptly, domestic shipping takes anywhere between 3-5 business days after receiving your tracking information, international shipping could take anywhere between 7-20 business days with the email provided at checkout. 

*Please note that during holidays, there maybe a delay in shipping.


INTERNATIONAL ORDERS
All customers are responsible for their own shipping, duty fees and custom charges. The amount on the fees depends on the country rules and regulations in which this is outside of Nude by Nova prices.

International Shipping and delivery can take 7-20 business days to receive.

 

CAN I MAKE CHANGES TO MY ORDER? 
At Nude by Nova we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to nudebynova@gmail.com

RETURN POLICY
All purchases are FINAL. If you are not entirely satisfied with your purchase please email: Nudebynova@gmail.com, be sure to include Order # and we will do our best to accommodate an exceptional recourse. 

CANCELLATION BY NUDE BY NOVA
Nude by Nova reserve the right to cancel your order and / or refuse to accept subsequent orders in certain situations.

PLEASE CONTACT US WITH ANY QUESTIONS: NUDEBYNOVA@GMAIL.COM